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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Michael Furr

October 30, 2026

5 out of 5 rating by Michael Furr
"Exceptional service for many years..Great team
Highly recommend"
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Anne-Cecile Porter

October 14, 2026

5 out of 5 rating by Anne-Cecile Porter
"Good meeting with Jan Burfoot who answered our questions with competence and cheerfulness. We have been with SF for a long time and happy with their quality of services."
We responded:
"Hi Anne-Cecile, we’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road.  Alan Rencowski
"
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Joseph Scott

September 12, 2026

5 out of 5 rating by Joseph Scott
"I am writing to share my appreciation for the exceptional service provided by Jan Burfoot and her team at Alan Rencowski's office. Jan has been the absolute best agent I have worked with for my home, auto, and business insurance needs. She and the team consistently exceed my expectations and assist with every request seamlessly.

I routinely recommend State Farm—and specifically this office—to anyone looking for quality insurance.

Jan Burfoot has been hands down the absolute best I have ever had when dealing with insurance needs for both home auto and business. Both she and her team at Alan Rencowski's office have exceeded my expectations and been helpful with just about everything one could need from and agent and their office.
I recommend State farm and specifically this office every time I can to everyone, I know looking for quality insurance."
We responded:
"Thanks so much for the amazing review, Joseph! We really appreciate your support here in Spanaway. Just reach out anytime if you need us - we’re here for you. -Alan Rencowski"
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Brian Adams

September 11, 2026

5 out of 5 rating by Brian Adams
"Jan always takes care of business! She is knowledgeable, helpful and always kind."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. 
"
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Tay Adams

September 11, 2026

5 out of 5 rating by Tay Adams
"Jan is always super friendly and helpful when I come in. She always takes care of me and answers any questions I have. She’s the best!"
We responded:
"Hi Tay, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Spanaway. Jan appreciates your kind words. If you ever need help, we are just a phone call away!  - Your State Farm Agent, Alan Rencowski "
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Judy Summers

September 4, 2026

5 out of 5 rating by Judy Summers
"I have had my insurance with Alan Rencowski since 1987 and have never had any problems, any complaints. Have always been very happy with State Farm and Alan Rencowski and all of his employees that help me when I have any questions! Best State Farm office in Washington!"
We responded:
"Judy, thank you for the amazing review! Our Spanaway insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. We truly appreciate all the years that you have remained a loyal customer. - Alan Rencowski, your State Farm Agent "
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Mike

August 12, 2026

5 out of 5 rating by Mike
"Seeing the 5 star reviews posted come as no surprise to me because my experience here was absolutely wonderful. Ashley was so patient, compassionate, and helpful! You can tell she really cares about other people and is looking out for their best interests. She really knows her stuff and is genuinely super nice as well. Thank you so much, Ashley!"
We responded:
" Hi Mike, we really appreciate your 5-star review! We’re so glad you had such a positive experience with my team here in Spanaway. Ashley will appreciate your kind words. I know she works hard to do what's best for our customers. If you ever need help, we are just a phone call away!  - Your State Farm Agent, Alan Rencowski "
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Shannon Littrell

July 14, 2026

5 out of 5 rating by Shannon Littrell
"My family has had State Farm as our insurance for over 20 years. Home and vehicle insurance. Jan at Alan Rencowski is our go to. She is very friendly and I feel goes above and beyond for her clients. I always tell our friends and family about Jan and State Farm in general when talking about insurance."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Spanaway to know you had such a great experience with us, and Jan appreciates your kind words. We feel that all our customers are part of our family and we will all work hard to fulfill your insurance needs.
Alan Rencowski"
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Jessica Solis

July 6, 2026

5 out of 5 rating by Jessica Solis
"This is the best State Farm office I've worked with. I transferred from another State Farm office because I often had to follow up multiple times just to get an email or phone call back. Since switching, the experience has been completely different. Jan is always friendly, knowledgeable and incredibly efficient. She takes the time to listen to my needs and explore the best options. Thank you, Jan and the rest of the team<3"
We responded:
"Jessica, we appreciate your feedback and are pleased to know you had a positive experience with the State Farm Agent Alan Rencowski Agency. Jan, our office manager, is a great asset to our team and I am sure will appreciate your kudos. Should you have any further questions or require assistance, please do not hesitate to contact us here in Spanaway. If you ever need anything down the road, do not hesitate to reach out—we would love to help!
Alan Rencowski"
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J. G. Ling

June 4, 2026

5 out of 5 rating by J. G. Ling
"Alan handled my insurance for several years and did a great job. I had zero complaints and am only transferring to another agent who is a bit closer to me"
We responded:
"J.G., it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Rencowski’s Team! If you ever move back to the area we would love to have you come back. Stay in touch!
Alan Rencowski and team."
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wynter patterson

April 6, 2026

5 out of 5 rating by wynter patterson
"AwesomeTeam!! Ashley and Jan are the best and very professional and knowledgeable. Thank you for all your help.✨️"
We responded:
"Hi Wynter, We appreciate the time you took to give us such a great rating! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you next time!
Alan"
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Carrissa Gilk

April 2, 2026

5 out of 5 rating by Carrissa Gilk
"I have been with State Farm for 16 years and I have always been very well taken care of. Jan has no hesitation helping and fixing my policies when needed. Thank you so much Jan!"
We responded:
"Thank you for the amazing review, Carrissa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Jan will appreciate your kind recognition.
Alan Rencowski"
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Patricia Morgan

April 2, 2026

5 out of 5 rating by Patricia Morgan
"Great to work with!"
We responded:
"Thank you for your kind review of State Farm Agent Alan Rencowski’s Team. We appreciate it!
Alan Rencowski"
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Jesse Mcroy

April 2, 2026

5 out of 5 rating by Jesse Mcroy
"Staff are very friendly and work with you to find the best coverage for your situation, nomatter how many times I switch things up they have my back every time 👍"
We responded:
"Hi Jesse, we appreciate the time you took to give us such a great rating! We are so happy that you are enjoying working with our team. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! We look forward to seeing you again soon.
Alan Rencowski"
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Andy Harvill

March 28, 2026

5 out of 5 rating by Andy Harvill
"They are the best"
We responded:
"Thank you for your kind review of State Farm Agent Alan Rencowski’s Team. We appreciate it!
Alan Rencowski"
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Debbie Hinze

March 25, 2026

5 out of 5 rating by Debbie Hinze
"Jan was very kind and helpful. She answered all my questions about my policy renewal. Thank you!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Alan Rencowski’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Spanaway .
Alan Rencowski"
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SquareHead W Flathead

March 12, 2026

5 out of 5 rating by SquareHead W Flathead
"Switched to Alan Rencowski several years ago from another State Farm agency. There was nothing wrong with the previous one but Rencowski is far more handy to where I live. Imagine that you could do all over phone or on line. I am not that type of person. Like to do business face to face. Alan Rencowski Agency is always awesome to deal with. Always knowledgeable and friendly. Go out of their way to help with my questions and concerns."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alan Rencowski’s Team here in Spanaway . We strive to provide service in the most convenient way for our customers, but our favorite is and always has been face to face.
Alan Rencowski"
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Bailey s

March 12, 2026

5 out of 5 rating by Bailey s
"Honestly my favorite insurance group my parents had them growing up so in turn when I grew up I had them they have been so helpful with me. Ashley and the whole team is Honestly the best and so friendly. Real people and real consumer connections vs ai and robo calling"
We responded:
"Hey Bailey, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We're glad you had a great experience and we look forward to continuing to exceed your expectations through the coming years. Thank you for being part of our family here at the Alan Rencowski Agency for all these years.
Alan"
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John Bolen

March 12, 2026

5 out of 5 rating by John Bolen
"They take the time to answer questions and make sure that you understand, your policy."
We responded:
"Hey John, Thanks so much for taking the time to share your positive experience! We appreciate your recognition and will do our best to keep up the great work! We look forward to keeping up the great work! See you soon!
Alan"
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Michael Lennon

February 27, 2026

5 out of 5 rating by Michael Lennon
"Friendly, helpful and easy to work with. Would recommend!"
We responded:
"Thank you for the amazing review, Michael! It is truly the goal of our team to exceed expectations when it comes to all insurance needs.
Alan Rencowski"
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Jeff Birdsall

February 19, 2026

5 out of 5 rating by Jeff Birdsall
"Grant in this office was incredible at working through our complex situations and helping to find the best options for us. Highly recommend!!!!"
We responded:
"Jeff, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Alan Rencowski’s Team! I will pass on your compliments to Grant.
Thank you, Alan"
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Charolette Adams

February 18, 2026

5 out of 5 rating by Charolette Adams
"I have been with State Farm - Alan Rencowski for Auto and home insurance for many years. The service has always been excellent and Ashley does a great job when I need assistance."
We responded:
"Thank you for the amazing review, Charolette! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. Ashley works hard for our customers and will appreciate your kudos.
I would like to personally thank you Charolette for all your years of loyalty.
Alan Rencowski"
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Debi Hoover

January 22, 2026

5 out of 5 rating by Debi Hoover
"Jan Burfoot gets five stars. She answers questions in layman terms so they’re easily understood. She also goes out of her way to make sure customer understands before ending conversation."
We responded:
"Thank you, Debi, for the 5-star review. Jan does an incredible job of making sure our customers understand their insurance policies and obtain the proper coverage based on their needs."
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Okayman

December 3, 2025

5 out of 5 rating by Okayman
"I had a good experience here. Grant Robinson saved me a bunch compared to Allstate."
We responded:
"Thank you, for your 5 star review. Grant works hard to do what's right for our customers. Welcome to our office!
Alan"
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Ace Barajas

November 7, 2025

5 out of 5 rating by Ace Barajas
"I have been with them for 5 years and every person in that office has always taken care of me with anything and everything I have needed."
We responded:
"Thank you Ace, for your kind review. We will continue to work hard to maintain your confidence in us."